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FAQ

  1. Common errors:
    1. If you can’t see the admin page after installing and appears a message “no input file specified” like for example on godaddy hosting, go to next directory:
      (root script directory/application/config/)
      and open config.php file and change the next code :

      $config['index_page'] = 'index.php/';

      to

      $config['index_page'] = 'index.php?/';

      then save changes and your access to your admin will be:
      From :
      http://www.yourdomain.com/form/index.php/admin
      to
      http://www.yourdomain.com/form/index.php?/admin

    2. Verify if your hosting provider or your own server has the module rewrite enabled.
    3. if you have installed successfully, but suddenly the database is disconnected or show the next error:
      “A Database Error Occurred, Unable to connect to your database server using the provided settings.”
      just go the next file and open the “database.php” file with a text editor. (Estimator script)/application/config/database.php
      change then next line:

      $db['default']['dbdriver'] = 'mysql';
      

      to

      $db['default']['dbdriver'] = 'mysqli';
    4. if your filemanager on backend does not load well, the following directory needs to set ‘write’ permissions. you can use your FTP program and use the ‘CHMOD’ (Change Mode) function to grant write permissions. change the next directory permision to 755
      * /index.php
      * /invoices_temp/
      Although it says 755, some hostings may require 757,775 or 777 instead.
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